PRIVACY STATEMENT

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Thank you for visiting the EliteGlow website (hereinafter referred to as "we" or "the Company"). We value your privacy and are committed to complying with applicable privacy laws and regulations when collecting, using, or disclosing your personal information. This Privacy Policy aims to explain to you the information we collect, its uses, and the protective measures we take.

Collection and Use of Personal Data

Personal data refers to information that can directly or indirectly identify you. Personal data also includes anonymized data associated with information that can directly or indirectly identify you. Personal data does not include data that has undergone irreversible anonymization or aggregation, such data which, even when used in combination with other information, cannot identify you.

Promoting Security

We adhere to the principles of legality, legitimacy, and transparency, using and processing the minimum amount of data within defined purposes, and taking technical and managerial measures to protect data security. We use personal data to help verify accounts and user activity, and to promote security, such as monitoring fraudulent activities, investigating suspicious or potential illegal activities, or violations of our terms or policies. Such processing is based on our legitimate interest in ensuring the security of our products and services.

The following is a description of the types of personal data we may collect and how we use that data:

 What Personal Data We Collect

(1) Data You Provide:

We collect personal data from you when you use our products and services or otherwise interact with us, such as creating an account, contacting us, participating in online surveys, using our online help or online chat tools. If you make a purchase, we collect personal data related to that purchase. This data includes your payment data, such as your credit or debit card number and other card information, as well as other account and authentication information, and details such as billing, delivery, and contact information.

(2) Data Regarding the Use of Our Services and Products:

When you visit our website, we may collect data about the type of device you use, the device's unique identifier, the device's IP address, operating system, internet browser type, usage information, diagnostic information, and location information. This data may come from or be related to a computer, mobile phone, or other device that has our products or services installed or accessed. Where applicable, our services may use GPS, your IP address, and other technologies to determine the approximate location of your device so that we can improve our products and services.

How We Use Your Personal Data

In general, we use personal data to provide, improve, and develop our products and services, to communicate with you, to provide you with targeted advertising and services, and to protect ourselves and our customers.

(1) Providing, Improving, and Developing Our Products and Services:

We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and auditing. Such processing is based on our legitimate interests in providing you with products and services and ensuring business continuity. If you participate in a contest or other promotional activity, we may use the personal data you provide to manage those activities. Some activities have additional rules that may contain more information about how we use personal data, so we recommend that you read these rules carefully before participating.

(2) Communicating with You:

With your prior explicit consent, we may use your personal data to send you marketing messages related to JEULIA's own products and services, to communicate with you about your account or transactions, and to inform you of our policies and terms. If you no longer wish to receive marketing emails, please contact us to opt out. We may also use your data to process and respond to your requests when you contact us. With your prior explicit consent, we may share your personal data with third-party partners, who may send you marketing information related to their products and services. With your prior explicit consent, we may use your personal data to personalize your experience when using our products and services, as well as third-party websites and applications, and to evaluate the effectiveness of our promotional campaigns.

Sharing of Information

We promise not to sell, lease, or exchange your personal information. We may share your information with third parties in the following circumstances:

Service Providers: We may share necessary information with third parties who assist us in providing services (such as payment processing, logistics, customer support, etc.), who will use this information under binding conditions.

Legal Requirements: We may disclose your information when required by law or as required by a legitimate request.

Business Transfer: In the event of a merger, acquisition, or asset transfer, your information may be transferred to the relevant parties as part of the business.

Information Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, despite our protective measures, we cannot completely guarantee the security of data transmission and storage.

Your Rights

Under applicable privacy laws, you may have the following rights:

Right of Access: To request access to your personal information held by us.

Right of Correction: To request correction or update of inaccurate or incomplete personal information.

Right of Erasure: In certain circumstances, to request the deletion of your personal information.

Right of Data Transfer: To request to receive your personal information in a structured, commonly used, and machine-readable format.

Withdrawal of Consent: You have the right to withdraw your consent at any time if we process your information based on your consent.

To exercise these rights, please contact us through the following methods.

Data Security, Integrity, and Retention

We take reasonable technical, administrative, and physical security measures to protect your data and prevent unauthorized access, and to ensure that we use the data we collect correctly. We will retain your personal data for the purposes described in this Privacy Statement unless required or permitted by law for a longer retention period.

Children's Privacy

Our products and services are not targeted at children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you believe we have unintentionally collected such information, please contact us immediately and we will take appropriate steps to delete the relevant information.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will post notice of any changes on the website and update the effective date before the policy takes effect. We recommend that you review this policy periodically to understand our privacy practices.

Contact Us

If you have any questions about this Privacy Statement or its implementation, please contact us through the following methods:

WhatsApp: +8618701647660
Email: fulanke32@gmail.com