Thank you for choosing EliteGlow! To ensure your jewelry arrives safely and quickly, we provide detailed shipping information, including policies for domestic and international shipping within the United States.

 

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Shipping Options

Domestic Shipping within the United States

We offer various shipping options for customers within the United States to ensure you receive your purchased jewelry in the most suitable way. Below are our commonly used shipping companies:

 

United States Postal Service (USPS)

Transportation Time: 1-3 business days (Priority Mail)

Tracking Service: All packages are trackable; you can check the shipping status on the USPS website.

 

FedEx

Transportation Time: 1-5 business days (depending on your chosen shipping method)

Service Options: We offer FedEx Next-Day Delivery and Economy options to suit different customer needs.

Tracking Service: You will receive a tracking number to track your package's status in real time.

 

UPS (United Parcel Service)

Transportation Time: 1-5 business days (depending on the service selected)

Tracking Service: All UPS packages come with tracking, allowing you to monitor their progress at any time.

Please Note: The above transit times are estimates provided by our courier company. EliteGlow is not responsible for any delays after shipment. Delays may occasionally occur due to uncontrollable factors, but rest assured, EliteGlow will do its best to minimize any inconvenience.

 

Shipping Costs:

 

Depending on your selection and order amount, the specific cost will be displayed on the checkout page.

 

International Shipping

We are pleased to offer international shipping services to customers worldwide. Below is information regarding our international shipping:

 

Main Shipping Companies:

DHL

Transportation Time: Generally 3-7 business days, depending on the destination.

Tracking Service: All DHL packages can be tracked on their official website.

 

UPS (United Parcel Service)

Transportation Time: Generally 3-10 business days, depending on the destination.

Tracking Service: Real-time package tracking is available.

 

International Postal Service

Shipping Time: Generally 7-21 business days, subject to local postal service conditions.

Tracking Service: Tracking service is available in some areas.

 

International Shipping Costs:

 

International shipping costs are calculated based on destination, package weight, and shipping method. Shipping costs will be clearly displayed at checkout.

 

2. Shipping Policy

 

2.1 Processing Time

 

All orders will be processed and handed over to the shipping company within 1-3 business days.

Customized products may require longer processing times; specific times will be provided upon order confirmation.

 

2.2 Packaging

 

All jewelry products are packaged using high-quality packaging materials to ensure safe and undamaged transport. In addition, each order comes with exquisite branded packaging, suitable for gifting.

 

3. Customs and Taxes

For international orders, you may be required to pay customs and taxes in the destination country. These costs are borne by the customer, and EliteGlow cannot anticipate or bear them. Please check the relevant regulations of your country before placing an order.

 

4. Order Tracking

Once your order is successfully shipped, you will receive a confirmation email with your tracking number. For more details, please view "Track My Order".